Day: June 4, 2020

Customer Centricity: The Next Revolution in the Insurance Industry

In order to provide value-added insurance services to customers, brokers, insurance agencies, companies, and InsurTech companies are coming together to transform the industry into a widely-connected digital ecosystem. In the last decade, the insurance industry has adopted technology on a large scale, and technology has been developing rapidly. Today, robots can perform repetitive tasks included in different insurance processes.

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